Occupational Health and Safety Practice Program Evaluation

Occupational Health and Safety Practice Program Evaluation OCCUPATIONAL HEALTH AND SAFETY PRACTICE Plan and evaluate programs to promote occupational health and safety practice Student Name: Yi Li Assessment Task 1 Place of work or work placement Te kotuku kit e Rangi Target group for the programmes to promote occupational health and safety practice Te kotuku Ki Te Rangi, Managers and Team Leader, All staffs, Health and safety officer. Key stakeholders (role, and details of what inputs they require or can provide to the potential health and safety programme) Stakeholders What their input could be Te kotuku Ki Te Rangi Committed to providing a safe and healthy environment for all employees, which include training, safety program. Team Leader and Managers Knowledge of current or best practice for different activities and tasks in the workplace. Concerns or issues relating to levels of sickness or injury in the workplace. All staffs Follow the safety procedure; participate in the safety program, training. Report if there is any potential hazard or injury in the workplace. Health and Safety officer Knowledge of existing health and safety systems and what information they contain. Demographic profiles of the target group Demographic Profile Information it links to Proportion of staff aged between 20-35 years old A report highlighting the high rate of accidents due to the affects of lack of heal and safety knowledge and working experience. Proportion of staff aged between 35-45 years old Statistics about the higher rate of stress related illness amongst older people Proportion of staff aged between 45-55 years old Statistics about the higher rate of illness amongst older people Demographic Profile Information it links to Proportion of staff gender of male A report highlighting the high rate of accidents due to the affects of lack of heal and safety knowledge and working experience. Proportion of staff gender of male Statistics about the higher rate of stress related illness amongst older people Demographic Profile Information it links to Proportion of staff Language as first language. 30 staffs are happy to use English to communicate with others by face to face communication technology. Proportion of staff Language as second language. Only 4 staffs like to use non-English language to communicate with others. Thus it should be carefully explain training details for them. Output of searches of relevant literature The relevant literature has been gathered in the research as follow: Teaching Guide Workplace Fire Safety for staff WORMALD Assessing electrical fire risks in the workplace Any relevant content from courses have attended The student cannot find any relevant courses about Fire risks in the workplace. Peer networking According to staff’s age of organization, the student chose face to face communication with the relevant staff. The researcher arranged interview with a selection of staff across the organization as a way to gather information relevant to promoting health and safety. There were five staffs participate in the interview at workplace, the relevant fire hazard questions were answered by them, such as: Examples of injury and illness that have occurred in the workplace and why? What do you think the most dangerous aspect that needs to be improved in the organization? And the students recorded all the answers as notes. Other information sources including databases, libraries, accident and/or incident reports The website: Ministry of Business, Innovation, and Employment website Review the Health and Safety training records. Research reports containing statistics about injury or illness Accident Compensation Corporation (ACC) experience rating records The website: http://www.acc.co.nz/for-business/experience-rating/index.htm ) ACC366 Implement Safer Workplace Practices Indentified impacts of other existing or proposed program The student asked the health and safety officer and team leader in the house. They approached that there was a workshop program in the organization for the staff called â€Å"How to prevent the fire in the workplace†, but not many staff participated in the program. Assessment Task 2 Indentify issues or situations that have the potential to result in injury and/or health problems Indentify issues The organization is lack of training fire extinguishers, and fire exits. The situation in Te kotuku Ki Te Rangi has just opened a new house which is based Avondale. However, the house is very old, and has potential safety issues. And also, the organization had no health and safety plan to avoid might cause lack of manpower, legal dispute, even the employer will be charged. Thus, the manager and employer should develop a health and safety plan to their residents and staffs. Clearly show that the information enables you to determine potential health promotion and injury prevention strategies. No staff training and plan on health and safety strategy. Student used gathered qualitative information by interviewed with the staff and team leader; the information showed that staffs have no relevant knowledge about fire hazard. By review the documents in the office, there is no staff training and plan on health and safety, no signs to show the fire exits, staffs do not know how to use fire extinguishers. Thus the issues or situations that have the potential to cause injury or health problems will vary by organization. No notice of hazards. After Student observation in the facility, found no fire hazards notice in the house. Such as fire extinguishers and fire exit. By review internet reports containing analysis of fire injury, makes student concerns about particular work placement that could cause injury or health problems. When the fire came, people will not know where the fire exit is, and where the extinguishers are placed. Thus they could be improved in terms of their safety. Assessment Task 3 Develop practical strategies that clearly link to the information have gathered and analyzed Develop staff training and plan on health and safety Develop notice of hazards. Re: fire extinguishers and fire exit. Develop complementary strategies that over education, the work environment and policy. Education: Develop staff training; all staff will be educated about health and safety knowledge. Policy: Develop health and safety policy, fire procedures. Everyone has their own duty if dereliction will be charged. Environment: Develop new equipment, facilities in the organization, such as disabled access. Develop notice on the board, re: no smoking, emergency exit. Develop health and safety plan, all staff must participate in the plan, re: attend to the training, work shop. Outline how you propose to market the proposed program within the workplace. Talk with health and safety officer, manager and team leader. Let them understand the current health and safety issues in the organization, and to propose a new program is necessary. Ask them to advocate and lead the staff pay attention to the health and safety program, and notice how important it is. Everyone has to follow the health and safety policy. Arrange meeting with staffs, analyses the exits health and safety issues, explain why changes is important to staffs, and what changes they need to follow in the new program. For example, they need to responsible for them in the work place by follow the health and safety policy, to reduce the risk of fire hazard and other incident. Request staff to participate in the health and safety training, educate staff and get the certificate in health and safety. For example, they must sign the attendance sheet when they come to training, and the officer has to confirm the name list, connect the person who is absent. Notice on board, to remind all employees bewared of incident and accident. Such as No smoking, emergency exit. Gain commitment from management (on behalf of management and staff), and other key stakeholders to this marketing approach The student gained the commitment from Manager and team leader in the house. The researcher fully explains the strategy to the Manger and team leader. Analyze the possible solution of exist health and safety issues. Assessment Task 4 Evaluation objectives for three areas- process, impact, and outcome Develop Ensure all incidences of hazards are recorded immediately; check if they are completed within one month. The health and safety programs will be implemented using a mix of communication and training courses within two week. Impact All staff understand the hazard risks, and able to protect themselves and clients from hazards within one week of completing the training. All staff attends to the training program, everyone know their own duty if dereliction will be charged within one week of completing the training. Outcome No same incident or accidents caused by five hazards and health and safety issues after they follow the health and safety plan, and completed the training within one month. A 25% reduction in staff absences due to communicable illnesses six months after program implementation. Evaluation objectives must be specific, measurable, achievable, realistic, and time-limited To achieve 100% attendance of all staff at the health and safety training being held during March and April, the session will be repeated three times to allow for staff being on at different times. Methods for evaluating the achievement of the program objectives Evaluative Methods Definitions Interview with 5 staff and Manager The manager can have interviews with staffs to evaluate their knowledge and skills. Ask them what need to be improved in the program. Questionnaire with staffs Staff does not have to indicate their names; the answer will be more real. Thus the employer can have a correct evaluation about the program. Observation The observation is researcher with a purpose and a plan under natural conditions. Is under natural conditions, purposeful, planned way subjects speech and behavior were observed, recorded to determine their psychological characteristics of psychological research methods. Analysing and interpreting statistics, including identifying trends. Looking at the numbers – for example a decrease in accidents reported across a 5 year period could be considered to be a downward trend. Assessment Task 5 Proposed resources Equipment First Aid, Alarm, Sign, Fire extinguisher A suitable room can accommodate all staffs and managers. Accident/incident report templates Attendance sheet Job description Time The time has to be available for both health and safety officer and staffs. Human Resources Cross functional employees for program development and program evaluation teams, training course facilitators Environment Standard (Policy and procedure) Officer should print it out to all trainers. Print/electronic resources Companywide email, newsletter, poster on staff room wall, produced in house, or sourced externally from government agencies. Assist all the relevant parties in evaluating the safety and wellbeing of the resident Assist all the relevant parties to review the residential care plan: Resources Required Short-term costing Medium term costing Long term costing Training Total per person Total cost per hour Nil Nil Standard (policy and procedure) Nil Nil Nil Time 3 hours for training, one month for program Nil Nil Staff 15 staffs and manager Nil Nil Equipment First Aid ( new 30d) Computer (200d) Alarm (500d) Sign (30d) Fire extinguisher (100d) New window (500d) Nil Nil

Pro Clean Case Essay

Pro Clean’s owner has more than 15 years of experience, has good reputation in Knoxville and has established a sustainable customer base. The company offers good service at considerable price, and maintains good relation with its past customers. Weaknesses: The Company has many problems in its marketing, management and accounting systems. It tries to reach out to customers from every segment, and probably exceeding its capacity. The company’s staff has very limited skills in sales, can only approach certain group of customers, and has ambiguous responsibility in day-to-day functions. Lastly, the company is financially weak, due to poor financial management. This is likely to be the problem to their higher operating cost and cash flow problem. Opportunities: Given the current environment, Pro Clean has certain opportunities to survive in Knoxville. There is clear market segmentation, which to allows Pro Clean to avoid direct competition with competitors from other strategic group. Threats: Pro Clean faces other competitors who offer similar or service at the same price, threatening its customer base. Also, a change in financial policy, such as an increase in interest rates, can threaten the survival of the company, given its current financial situation. (See Appendix C for the SWOT analysis table) Building Core Competency From our analysis in the previous segments, we advise Pro Clean to build its core competency in two dimensions: Customer Relationship in combination with an excellent cleaning service and a high quality. Valuable: By focusing and creating an unique relationship with its customers, Pro Clean can definitely be considered as a valuable company * Rare: Pro Clean will offer a wide range of extra services and supporting tools which aren’t offered by other cleaning companies * In-imitate: By providing innovative services, Pro Clean will enjoy a competitive advantage over its competitors. * Non-substitutable: Once become a member of the custom er base, customers will be offered an excellent service and loyalty programs. The better the relationship between Pro Clean and its customers, the higher the switching costs will be for the customers. Value Chain Analysis The following is a value chain analysis on what activities Pro Clean can do based on their core competencies, and also some of the other activities that they can improve on to give them a strategic competitive advantage: Primary Services: Currently, the service quality of Pro Clean is good and we feel that they can leverage on it, by adding on the hardwood floor cleaning service and improving their scheduling to suit the customers’. Sales & Marketing: To grow the business, Pro Clean should focus on market penetration and increasing their revenue stream from its existing customer base. Increase penetration: * Referral programmes can be initiated by offering discounts to customers who refer their neighbours. * Wilson should also take advantage of the on-site estimate service by rewarding employees who bring in more of such jobs. Doing so should increase the closing rate, and increase sales. * Sales can also be improved by â€Å"advertising† the other services that Pro Clean has to offer. They can also get employees to ask customers if they need other services while they are on-site. * Pro Clean should also explore the possibility of expanding into the commercial business, as it is currently a greatly underserved market. Increase average customer spending: * As a large part of sales is derived from people seeing Pro Clean’s van being driven around the neighbourhood, Pro Clean can get technicians to drive the van around the neighbourhood more often to increase their visibility. They can also come up with a bigger range of packaged services to cross sell to customers. Support Infrastructure: It was identified earlier that Wilson is pretty weak in managing the finances of the company. Hence we recommend that he should outsource this part of the business to an accountant. In addition, we think that he should also move his operations back to his home office to cut costs. HR management: This is an area that also needs to be worked on in order to successfully implemen t the other plans. We think that a new staffing plan is needed. We propose that Turner should be re-hired as a technician for the skills that he already has and keep Scott as the sales/marketing manager. A detailed portrayal of the new organization structure can be found in appendix D. Vision Our aim is to become a household name, associated with high service quality, in the cleaning services industry with 100% customer satisfaction. Mission Statement Our mission is to provide the highest quality cleaning service to our customers, within the shortest response time possible at the convenience of our customers.

Purpose of the Education System Essay

The question posed is â€Å"What should the education system be?† This question cannot be answered specifically because the education system means something different to everyone. The education system is, to an extent, what it should be, which is an institution devoted to the development of the intellect. American education should however, be more than rote instruction of mandated materials. Our children should be taught more life skills along with science and math. Children sit in rows, facing straight, not talking. They select and use educational materials in unison, and watch the teacher write on the board. The droning sound of the teacher’s voice attempts to fill their minds with knowledge. It sounds militaristic because it is. Students remember more of what they are taught if the material is presented in a less formal, more enjoyable atmosphere. School administrators and state agencies set forth guidelines from which teachers must not deviate. The problem is, these administrators are removed from the classroom and tend to forget that children have changing needs. Today’s teachers learn more progressive teaching methods such as portfolio assessment vs. testing, and sitting in groups instead of rows. There are few administrators willing to incorporate these changes into their schools. Education management needs to allow teachers the flexibility to teach their students using whatever methods actually work. There is no reason why children should not look forward to school. For the most part, our education system is devoted to teaching students. There is great concern that students should be prepared to move on to higher stages of education. Tests are given periodically to gauge students’ progress. There is much discussion how improving education and better preparing students for the world. Students do learn, and many excel, but school is still viewed as drudgery by most students. If our education system is to prepare children for the world educators need to look more closely at curriculum. Art, philosophy, history, math, English  and science are all important subjects. They teach us about the world around us and how things work. The social setting of the educational facilities also compels students to learn about society and what is acceptable behavior. However, are we properly preparing our students for the world? Are we teaching life skills like personal finance and relationship dynamics? Can we lower the rate of divorce or the number of poverty-stricken retirees by educating students in these areas? Our education system needs to incorporate fundamental life skills into the curriculum. The focus on education should not stop at the goal to create an intelligent adult. The education system must also attempt to create a responsible citizen, an asset to the community. The American education system is not entirely broken. There are many positive things happening. Progressive teaching methods are being employed and the student is being recognized as more of an individual. America cannot stop here. We need to ask ourselves if the moral fabric of our country can be improved through education. The education system plays a larger role in our lives than any other one thing. The system needs to use this influence to improve society as a whole and people as individuals.

The American Revolution And The War Of Independence

The American Revolution, also known as the U.S. War of Independence, goes back to 1765-1783. One of the major effects of the American Revolution was that the colonies became recognized as independent. It was now separated from Great Britain. France joined in and became our allies and helped the colonies in 1778. Since France joined the war, they turned a civil war into an international war. There were a lot of causes that led up to the beginning and the end of the war. There was a lot of causes that led up to the American Revolution. The main cause that triggered the war was the ongoing tension between Great Britain and the Colonies.The British constantly trying to raise revenue by taxing the colonies. They placed a lot acts, known as the†¦show more content†¦After the Boston Massacre a group of colonial delegates met in Philadelphia in September 1774 to give their opinion to the delegates against the British Rule. The delegates were George Washington of Virginia, John and Samuel Adams of Massachusetts, Patrick Henry of Virginia and John Jay of New York. The meeting was called the Continental Congress. That meeting wasn t very successful of getting their independence. So they had another meeting called the Second Continental Congress. The Second Continental Congress was also held in Pennsylvania. It was more successful, up until Andrew Jackson. With three new additions Benjamin Franklin, Thomas Jefferson and Washington. On June 7, the first major revolutionary war, known as the Battle of Bunker Hill.Which ended in British victory. The war gave encouragement to the cause of the revolution. Washington tried to contain the british in boston,The British left the city in March 1776, leaving to Canada to prepare a major invasion on New York. By June 1776, with the Revolutionary War was moving fast, a lot of the colonists had come to favor and want independence from Britain. 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